Speech Analytics Market size was valued at USD 3.1 billion in 2023 and is expected to grow to USD 11.9 billion by 2032 and grow at a CAGR of 16.3% over the forecast period of 2024-2032.

The report highlights the major drivers of market growth as well as market participants' challenges. The research report Speech Analytics Market offers the worldwide whey protein market size and forecast. The report also analyses the competitive environment, key players and strategies. The competitive landscape section of the report highlights the latest market developments. The research report provides a detailed analysis of the international market in on the basis of type of product, end user and major locations.

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Speech Analytics Market Key Players:

l NICE Ltd. (NICE Nexidia, NICE Enlighten)

l Verint Systems (Verint Speech Analytics, Verint Real-Time Speech Analytics)

l CallMiner (Eureka Analyze, Eureka Coach)

l Avaya (Avaya IX Workforce Engagement, Avaya OneCloud)

l Genesys (Genesys Cloud CX, PureConnect)

l Zoom Video Communications (Zoom IQ, Zoom Meetings)

l Aspect Software (Aspect Via, Aspect Unified IP)

l Calabrio (Calabrio ONE, Calabrio Advanced Reporting)

l Five9 (Five9 Inference Studio, Five9 IVA)

l Talkdesk (Talkdesk AI Voice, Talkdesk CX Cloud)

l Speechmatics (Speechmatics Core Speech-to-Text, Speechmatics Enterprise)

l Xdroid (Xdroid Real-Time Speech Analytics, Xdroid Emotion Detection)

l Clarabridge (Clarabridge CX Social, Clarabridge CX Analytics)

l Cisco Systems (Cisco Webex Contact Center, Cisco Unified Communications Manager)

l Qualtrics (Qualtrics XM, Qualtrics Vocalize)

l OpenText (OpenText Explore, OpenText Magellan)

l 8x8 (8x8 Contact Center, 8x8 Voice for Microsoft Teams)

l Uniphore (Uniphore U-Analyze, Uniphore Q for Sales)

l Alvaria (Alvaria CX Suite, Alvaria Workforce)

l Cogito (Cogito AI, Cogito Detect)

l others

The Speech Analytics market is rapidly evolving as organizations harness the power of voice data to enhance customer interactions and drive business insights. By employing advanced technologies like natural language processing and machine learning, speech analytics solutions can analyze conversations in real time, uncovering valuable information about customer sentiment, preferences, and behavior.

Market Segmentation

By Component

l Solution

l Service

By Deployment

l On-premises

l Cloud

By Enterprise Size

l SMEs

l Large Enterprises

By Vertical

l BFSI

l Telecommunications

l Healthcare

l Retail

l Government

l Travel and Hospitality

l Others

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The most recent report on the Speech Analytics Market includes detailed information for leading manufacturers on global business, industry trends and key figures in the industry. The study contains expert advice to help consumers focus and make better choices on distribution policies. This research analysis examines the key drivers and major developments in the growth of the global Speech Analytics Market. The study calculated the scale of the industry based on the industry leaders' characteristics.

COVID-19 Impact Analysis

This study specifically examines the impact on the Speech Analytics Market of the Covid-19 outbreak, covering the analysis of the supply chains, the impact assessment of the growth rate of the market size of the drug of abuse testing services in several scenarios, and measures taken in response to an epidemic of COVID-19.

Regional Scenario

The regions analyzed in the report include North America, Europe, the Americas, Asia Pacific, Middle East and Africa. At country level these regions are further analyzed. The study also comprises a type, application and region analysis based on its market size, growth rate and appeal in terms of current and future opportunities to understand the future growth of the Speech Analytics Market. The analysis includes attractive analysis.

Key Objective of the Speech Analytics Market Report

· Concentrate on players, to define, describe and analyses in the next few years’ value, market share, competitive environment, SWOT analyses and development planes.

· Analysis of the market in relation to individual growth trends, future prospects and their overall market contribution.

· Sharing detailed information on the key drivers for market growth (growth potential, opportunities, drivers, industry-specific challenges and risks).

· Analyzing competitive developments such as expansions, contracts, new product launches and market acquisitions.

Major Questions Answered in the Report

· What has been the global market and how will it work in the years ahead?

· What are the most important global regional markets?

· What was the impact of COVID-19 pandemic on the Speech Analytics Market?

· What is the intensity of competition in the global Speech Analytics Market?